Refund policy

We are honoured that you had the trust to make a purchase on our website (vaishnaviestate.com) and hope that you enjoy our coffee that we have nurtured from bean to your cup. However, if you are unsatisfied with any merchandise purchase you have made from our website, simply contact us within 7 days of delivery on care@vaishnaviestate.com for a replacement or 100% refund of the purchase price back to your account.  Please make sure to include:

1. Your name Date of purchase
2. The items you would like refunded
3. The reason for the return (optional, but we’ve love to use your feedback to improve our products)
4. Original tag is mandatory.
5. Please keep the item in its original condition, with brand outer box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful refund/replacement

 Please note:

• All merchandise products should be returned back to us in case of refund. 
• Refunds are initiated within 3 days of receiving the product.  The amount of time it takes before the money is credit back to the customer's account depends on the clearing cycle of the customer's bank and the payment gateway.