We believe in bringing every customer of ours a quality product that is as fresh as possible from our verdant plantations. In order to ensure the best quality and to reduce wastage of precious resources, we accept cancellations on coffee orders with a full refund if your email request is made within 24 hours of placing an order or before the order is roasted/shipped whichever comes first. All requests for cancellation must be sent to care at vaishnaviestate dot com.